Returns & Exchanges Policy
Effective Date: June 1, 2026
Because products are made specifically for each order, we generally do not accept returns or exchanges for:
- Incorrect size selection
- Buyer’s remorse
- Change of mind
- Ordering the wrong product or color
Please review sizing information carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.
Include:
- Your order number
- A description of the issue
- Clear photographs of the product
If the issue is verified, we will work with our fulfillment partner to provide a replacement or refund when appropriate.
Lost Packages
If your package is lost during transit, please contact us so we can assist with carrier claims and next steps.
Refunds
Approved refunds will be issued to the original payment method used during checkout.
Processing times may vary depending on your payment provider.
Questions
If you have questions regarding an order, please contact us through our Contact page and we will be happy to help.
